Sonco Property Development and Services Company Inc.
“It’s been thirteen years since we had our automated system installed and, thanks to Digicon's upgrades and ongoing maintenance, it continues to meet our energy management goals while allowing us to provide our tenants with greater overall comfort at all hours. Digicon are also very customer oriented and their knowledgeable and professional staff have always provided us with the best possible service.”
Debbie McIsaac, VP Building Manager

Correctional Service Canada
“I have enjoyed dealing with Digicon over the years. It's like dealing with a small personable firm because their technicians, management, and administration staff all strive to develop personalized service. That service has always been excellent. They've delivered around-the-clock support on an emergency-call basis, often providing an on-site technician in that kind of situation. Digicon has also made sure that our system has adapted to meet our changing needs as we've grown and at less cost than if we stocked the parts and trained personnel on our own. And their factory training program is very professional, very well presented.”
Mark Murdock, Chief, Engineering & Maintenance

J.D. Irving, Limited
“Since Digicon is located in a city approximately four-hours driving time from our site, most service calls are handled by telephone and modem. Usually, the problems are pinpointed quickly and rectified in minutes. Recently, however, our building was hit by several power bumps caused by nearby lightning strikes during a storm. One bump, at approximately 5:30p.m. in the middle of a regular work week, caused a problem with our main controller. It shut down ventilation to nine floors occupied by roughly 750 to 800 office staff and rendered communication with the entire automation system impossible. Although no one was in the office when I placed a call to Digicon, their automated answering system recorded my message and paged a technician immediately. The technician called back within minutes and began troubleshooting. He was unable to correct the problem by modem, so he rounded up a spare board, power supply, and other items and headed for Saint John, despite the poor weather conditions. By 7:00a.m. he was on site and everything was up and running normally by 10:00 a.m.
This is the kind of service we have come to expect from Digicon. We may have one of the older systems they maintain, but we still get top-notch service.”
Bob Chambers, Building Maintenance Supervisor

Architectural Services Union Gas Ltd.
“During the recent planning and subsequent construction of a quality building for Maritimes and Northeast Pipelines, Digicon was selected as the building control systems contractor. Digicon took a vested interest in our project, they assumed a role more than just suppliers of product.
Digicon functioned as an integral part of the design and construction team. I was very satisfied with their ability both to work to a very tight time line on a project of this magnitude and meet my expectations. The technical aptitude of Digicon's staff and their ability to anticipate what we wanted provided exceptional value for our investment. I also appreciated their ability to explain some of the more technical aspects of this project in easy-to-understand terms so that I could make informed decisions.
Based on this experience, I would not hesitate to recommend Digicon as a superior supplier of building control systems.”
Greg T Black, P Eng, Administrator

Cape Breton-Victoria Regional School Board
“We’ve dealt with other building control system providers before and, generally, they weren’t very supportive when it came to service. Digicon has consistently delivered terrific service, supporting us at every stage and adapting to meet our needs without headaches or runaround. And their technicians have always been quick to return our calls and provide us with the information we need. That kind of response is important when you administer over 60 schools. I also found their products easier to use than products offered by their competitors, and that was a real bonus. Most importantly, thanks to their control systems, we're realizing savings of just over $500,000 a year in fuel and electricity costs while achieving substantially improved comfort levels in all of our buildings.”
Paul Wilton, Technician Specialist, Support Services